Order Time and Processing
Getting your letter to us;
3 to 5 days but up to 7 to get a letter to us from inside Canada, 5 to 7 days but up to 11 from the rest of North America and 11 days up to 15 from all other countries.
Processing your order;
same day as we receive your letter.
orders are sorted oldest to newest by the post date on the envelope (the date you mailed it). First mailed, first served for that day.
Shipping your order to you;
same day we receive your letter.
This is where adding an email address for contact on the order form is a great idea. As soon as we process your order, we email you confirmation with a reference number (used for questions directed to us for that particular order).
As well, if for some reason we are not able to mail out your order (stock or address concerns), we can contact you.
Getting your order;
we do the same thing with every order. We process and mail out your order the same day as we received your letter.
It can take up to 25 days for your letter to get to you.
7 to 15 days is normal inside North America, and 11 to 15 days normal for most other countries major cities.
Holidays will greatly effect mailing to us and delivery times to you, as will rural addresses.
Seeds can not be shipped in a regular envelope or they will be damaged. An oversized letter or package takes longer to deliver than a regular air mail letter, as the above delivery times indicate.
Note on delivery times.
Knowing we mail out orders the same day, why some take only 7 to 10 days to be delivered and others 25 days and longer, the only variable being the post office. Both the customer and company rely on the post office to do what they do, to make this happen.
If we receive your complete order info with full payment, we will ship you your order the same day as we receive your letter.
This is the service we provide, not forgetting the great choices we stock.
Here is how to order.
Please read our disclaimer section
**1 - Decide what products
Print a copy of our handy ordering
form to help you. If no printer is available, hand
written is fine.
Our seed prices
are found here.
Regular mail for all countries, is $7.00 cad/usd or 5 Euro (up to 25 days, 15 is normal)
Fast mail (Canada only) $12.00 to ON and QC, $18.00 for all other provinces (2 or 3 business days to major cities).
We are not responsible for late, lost,
or stolen shipments.
**2 - How do you want to pay.
Payment options: Cash or Money Order / Bank Draft only. We prefer you do not mail cash and do so at your own risk.
Please note: We do not accept personal cheques, credit cards, paypal or bank / wire transfers of any type.
Put your payment, and completed order form in an envelope.
Mail to us at the address below.
Remember to hide cash well. Registered mail should be
used for cash.
We prefer not to receive cash, but if this is your only
option, we will.
We are not responsible for cash lost in the mail.
Money Order / Bank Draft
Purchase a money order or bank draft for the total amount you calculated
on the order form. Be sure to add shipping, as well
as tax if applicable (tax is for Canadian orders only).
Money orders should be made payable to H. Depot.
If you are ordering from the US, money orders can be purchased at gas stations, corner stores, check cashing places, as well as some of the larger dept. stores and most will work for our needs.
If you are purchasing a money order at the post office, make sure
to ask for an international one (pink), so it can be cashed in Canada (see pictures below).
**In the USA, money orders can be purchased at gas stations, corner stores, check cashing places, as well as some of the larger dept. stores and most will work for our needs.
Remember, a money order is cheap insurance. Keep your
copy, and if lost in the mail on the way to us, you can get your money
back. All that for a few dollars, very wise.
**3 - Write down the name and address, you would like
your order mailed to.
If you would like confirmation by e-mail, add your e-mail
address in the space provided on the order form. This is optional, but the only way to receive confirmation.
If you do not add an email address, please do not email us for order confirmation.
**4 - Mailing your order to us.
Stick with the post office international
air mail. We have seen customers pay $20 to $30 for fast mail and many times it arrives in the same amount of time an international air mail letter does. So save your cash, go international air mail (in the US). Check usps.com for current rates.
Do not use Fedex, UPS, DHL, etc...
Address exactly as shown below. Our mailing address
is as follows:
99-1568 Merivale Rd
Nepean ON K2G 5Y7
Don't forget to send us your product choice(s), a name
and shipping address along with your payment.